Refund Policy
Last updated: June 13, 2026
We want you to be genuinely happy with what we make. Every paid product from Big Sky Little Acorn, LLC is backed by a 30-day money-back guarantee.
Our 30-day guarantee
If you are not satisfied with a purchase, you may request a full refund within 30 days of the date of that purchase. No complicated hoops — just let us know.
How to request a refund
Use the contact form within 30 days of your purchase and include the email address associated with your account or order. We will confirm and process eligible refunds promptly.
Subscriptions and cancellations
- You may cancel a subscription at any time. After you cancel, your subscription will not renew, and you will keep access until the end of the current billing period.
- The 30-day guarantee applies to your initial purchase of a subscription. Renewal charges after the first 30 days are generally non-refundable, though we review individual situations in good faith.
How refunds are issued
Approved refunds are returned to the original payment method through our payment processor (such as Stripe). Depending on your bank or card issuer, it may take several business days for the refund to appear on your statement.
Exceptions
We may decline refund requests that fall outside the 30-day window, that involve abuse of the guarantee (for example, repeated purchase-and-refund cycles), or where required or limited by applicable law.
Questions
Not sure if your purchase qualifies? Reach out through the contact form and we will help. You can also write to us at Big Sky Little Acorn, LLC, 780 W FM 1626 #1057, Manchaca, TX 78652-9998, United States.